FREQUENTLY ASKED QUESTIONS
Where is Brentwood Self Storage located?
We are conveniently located at 1437 George Washington Hwy N, Chesapeake, VA 23323, just minutes from Portsmouth, Norfolk, Suffolk, and Virginia Beach.
What are your office hours?
Our office is open Monday through Friday from 9:30 AM to 4:30 PM, and Saturday from 10:00 AM to 2:00 PM. We’re closed on Sundays.
What are your access hours?
You can access your storage unit every day between 7:00 AM and 9:00 PM.
Am I required to store long-term?
Not at all! We offer flexible month-to-month leases so you can store for as long—or as short—as you need.
What items am I not allowed to store?
For safety reasons, we prohibit the storage of hazardous materials, flammable liquids, perishable food, illegal items, and live animals.
What unit size do I need?
Unit size depends on what you’re storing. Check our online size guide, or our team is happy to help you choose the right size based on your needs.
How do I pay my storage bill?
How do I rent a unit?
You can rent a unit online through our website or call us at (757) 485-2020. We’re happy to walk you through the process.
What documentation do I need to rent a unit?
A valid government-issued photo ID is required to complete your rental.
What storage options do you offer?
We offer self-storage units and uncovered parking spaces for vehicles, trailers, and more.
What security features do you offer?
Our facility is fenced and gated, equipped with security cameras, and managed by a veteran-owned team that prioritizes your safety and peace of mind.